Exchanges & Returns
You may exchange or return most new items within 10 days of delivery. If you wish to begin this process, please reach us by email at firstname.lastname@example.org before shipping your item. We'll notify you of your refund via email once we've received and processed the returned item. You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.